2. What information do we collect?
By providing the Services to you on the Website, the Service Provider may collect, store and use the following personal data:
o - information provided by you to SIA Elisenda, legal entity registration no. 40003357555, Bezdelīgas 21, Ogre, LV-5001 (hereinafter - the Service Provider) upon registration and / or purchase on the Website, including name, e-mail address, mobile phone number;
o - Information about your computer and your visits and use of the Website, including your IP address, the time and date of your connection to the Website;
o - any other information you may provide to us at any time through the Services offered on our Website or by communicating with us.
A cookie is information that an Internet server sends to an Internet browser and is stored on the browser. This information is sent to the web server whenever the browser requests to open a page on the server. This allows the web server to set up and monitor the web browser.
We use "third party cookies" on our website, that is, cookies that we do not control, such as [Google Partners, Facebook, RTB, Adform, Google Analytics, Hotjar, Mixpanel]. We collect these cookies in order to obtain statistical information about the website and its use for online advertising purposes.
4. Use of your personal data
We may use your personal data:
o - to provide you with access to our Website and the services it provides;
o - entering into a contract with you and implementing its terms;
o - using the information provided on this Website for shipping and delivery of purchased goods;
o - writing and sending reports and invoices to you
o - debt management and collection of your payments;
o - to send you notices for correspondence with you;
o - for marketing purposes;
o - our newsletter and other information related to our services that we believe you require for postal delivery (you may unsubscribe at any time by notifying us via email or by clicking the interactive link at the bottom of the message if you do not wish to receive any future marketing reports).
5. Term of storage of personal data
Your personal data for e-commerce purposes (name, e-mail address, phone number, shipping address, payment information for goods / services (bank account number, payment method, etc.), purchase history (purchased items, price, etc.) will be stored 10 (ten) years after the last purchase on our site.
Your personal data (name, email address) will be processed for direct marketing purposes within 5 (five) years of the last active activity on our website (login, registration and / or other active activity on the website).
6. Direct marketing
If you would like to receive our news and offers, you may express your consent to direct marketing announcements during registration by clicking "I ACCEPT" to receive Membeshop newsletters and offers by email;
You also have the right to opt out of receiving direct marketing communications at any time by emailing us at email@example.com and / or by clicking on any offers already sent.
7. Disclosure of data
Also, we may disclose information about you:
o - if we are required to do so by law;
o - to protect your rights or interests (including submitting your data to third parties to recover your debts to us).
8. Protection of your personal data
We use the following tracking measures and Regulation (EC) No. 2016/679 on the legal basis. Through tracking efforts, we want to ensure that our website is compliant and constantly optimized. In addition, we use tracking devices to statistically record the use of our website and evaluate it to optimize our service for you. These interests are considered legitimate within the meaning of the above provision.
Your personal data will be processed in accordance with the requirements of the Republic of Latvia Personal Data Protection Law and other legal requirements. When we process your personal data, we use organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.
Of course, data transmission over the Internet is inherently unsafe and we cannot guarantee the secure transmission of data over the Internet.
9. Your Duties and Rights
You may submit a written application (by mail, e-mail, or by visiting our office) to provide us with information on the sources and the personal data that we collect about you, for what purpose it is processed and not provided to any data requester. We respond to such requests in accordance with the procedures and within the legal timeframe, and we endeavor to provide you with information as soon as possible, but no later than 30 days after receipt of your application. Responses to your requests must be answered in writing or by email. The sources from which your personal data were collected, the purpose for which they were processed and the information provided to those requesting data during the last year shall be free of charge once per calendar year. If, upon receipt of a request, we suspect the applicant's identity, we have the right to request the applicant's identity card or a copy thereof.
10. Third country websites
You are responsible for maintaining the confidentiality of your password and user data, and for any actions (data trade, orders placed, etc.) that are made on our Web site using your login information. You may not disclose your password to third parties. If the services provided on our Website are used by a third party to access the Website using your login information, we consider that you are logged on. If you have lost your login details, you must notify us immediately by post, telephone or email.
You are responsible for ensuring that the data you submit to us is accurate, correct and complete. If your submission changes, you must notify us immediately by correcting the relevant details on the registration form or, if the information was not provided on the registration form, by e-mail. We are not responsible for any loss resulting from the submission of incorrect or incomplete personal data or you have not been informed of any personal data change.
13. Contact Information
Company Registration No: 40003357555
Registered address: Bezdeligu 21, Ogre, LV-5001
Postal address: Brivibas 129a, Ogre, LV-5001
Contact phone: +371 65071810