Legal Notice

1.      What is the Privacy Policy?

This Privacy Policy (the "Privacy Policy") sets out the terms that all users of the Internet-shop www.veikals.elisenda.lv (the "Website") ("the Users") must read carefully this Privacy Policy.

2.      What information do we collect?

By providing the Services to you on the Website, the Service Provider may collect, store and use the following personal data:

 

o - information provided by you to SIA Elisenda, legal entity registration no. 40003357555, Bezdelīgas 21, Ogre, LV-5001 (hereinafter - the Service Provider) upon registration and / or purchase on the Website, including name, e-mail address, mobile phone number;

o - Information about your computer and your visits and use of the Website, including your IP address, the time and date of your connection to the Website;

o - any other information you may provide to us at any time through the Services offered on our Website or by communicating with us.

 

3.      Cookies

A cookie is information that an Internet server sends to an Internet browser and is stored on the browser. This information is sent to the web server whenever the browser requests to open a page on the server. This allows the web server to set up and monitor the web browser.

 

We use "third party cookies" on our website, that is, cookies that we do not control, such as [Google Partners, Facebook, RTB, Adform, Google Analytics, Hotjar, Mixpanel]. We collect these cookies in order to obtain statistical information about the website and its use for online advertising purposes.

 

However, if you do not consent to the use of cookies and / or to withdraw your consent, please inform us at info@elisenda.lv. Cookie settings

4.      Use of your personal data

The personal data we collect is used only for the purposes set out in this Privacy Policy.

 

We may use your personal data:

o - to provide you with access to our Website and the services it provides;

 

o - entering into a contract with you and implementing its terms;

 

o - using the information provided on this Website for shipping and delivery of purchased goods;

 

o - writing and sending reports and invoices to you

 

o - debt management and collection of your payments;

 

o - to send you notices for correspondence with you;

 

o - for marketing purposes;

 

o - our newsletter and other information related to our services that we believe you require for postal delivery (you may unsubscribe at any time by notifying us via email or by clicking the interactive link at the bottom of the message if you do not wish to receive any future marketing reports).

 

5.      Term of storage of personal data

Your personal data for e-commerce purposes (name, e-mail address, phone number, shipping address, payment information for goods / services (bank account number, payment method, etc.), purchase history (purchased items, price, etc.) will be stored 10 (ten) years after the last purchase on our site.

 

Your personal data (name, email address) will be processed for direct marketing purposes within 5 (five) years of the last active activity on our website (login, registration and / or other active activity on the website).

 

6.       Direct marketing

If you would like to receive our news and offers, you may express your consent to direct marketing announcements during registration by clicking "I ACCEPT" to receive Membeshop newsletters and offers by email;

 

You also have the right to opt out of receiving direct marketing communications at any time by emailing us at info@elisenda.lv and / or by clicking on any offers already sent.

 

7.      Disclosure of data

We may disclose information about you to our employees, managers, brokers, suppliers or subcontractors as reasonably required by this Privacy Policy.

Also, we may disclose information about you:

 

o - if we are required to do so by law;

 

o - to protect your rights or interests (including submitting your data to third parties to recover your debts to us).

 

Except as provided for in this Privacy Policy, we do not share your personal information with third parties.

 

8.      Protection of your personal data

We use the following tracking measures and Regulation (EC) No. 2016/679 on the legal basis. Through tracking efforts, we want to ensure that our website is compliant and constantly optimized. In addition, we use tracking devices to statistically record the use of our website and evaluate it to optimize our service for you. These interests are considered legitimate within the meaning of the above provision.

 

Your personal data will be processed in accordance with the requirements of the Republic of Latvia Personal Data Protection Law and other legal requirements. When we process your personal data, we use organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

 

Of course, data transmission over the Internet is inherently unsafe and we cannot guarantee the secure transmission of data over the Internet.

 

9.      Your Duties and Rights

By registering on our Website or otherwise using the services provided on our websites, you acknowledge and agree to be bound by this Privacy Policy and hereby grant us the right to collect, store, systematize, use and process all personal data provided herein for the purposes set out in this Privacy Policy.

You may submit a written application (by mail, e-mail, or by visiting our office) to provide us with information on the sources and the personal data that we collect about you, for what purpose it is processed and not provided to any data requester. We respond to such requests in accordance with the procedures and within the legal timeframe, and we endeavor to provide you with information as soon as possible, but no later than 30 days after receipt of your application. Responses to your requests must be answered in writing or by email. The sources from which your personal data were collected, the purpose for which they were processed and the information provided to those requesting data during the last year shall be free of charge once per calendar year. If, upon receipt of a request, we suspect the applicant's identity, we have the right to request the applicant's identity card or a copy thereof.

 

You also have the right to submit a written request to us (by mail, email or visit us at the office) requesting the rectification of your incorrect, incomplete, inaccurate personal data, requesting the suspension, retention of your personal data processing activities when the data are being processed, in violation of the terms and conditions of this Privacy Policy.According to your written request, all of your personal information may be deleted. If we suspect the identity of the applicant upon receipt of a request, we have the right to request an identity document or a copy thereof.

 

10.  Third country websites

Our website may contain links to other Internet sites. We are not responsible for the Privacy Policy and its implementation on third party sites.

 

11.  Liability

You are responsible for maintaining the confidentiality of your password and user data, and for any actions (data trade, orders placed, etc.) that are made on our Web site using your login information. You may not disclose your password to third parties. If the services provided on our Website are used by a third party to access the Website using your login information, we consider that you are logged on. If you have lost your login details, you must notify us immediately by post, telephone or email.

 

You are responsible for ensuring that the data you submit to us is accurate, correct and complete. If your submission changes, you must notify us immediately by correcting the relevant details on the registration form or, if the information was not provided on the registration form, by e-mail. We are not responsible for any loss resulting from the submission of incorrect or incomplete personal data or you have not been informed of any personal data change.

 

12.  Changes to the Privacy Policy

We may update or change this Privacy Policy at any time. Such updated or modified Privacy Policy shall enter into force on the date it is published on our Website. Any changes to the Privacy Policy will be reported on the Website. However, you should check this page from time to time to make sure that your Privacy Policy is up to date.

 

13.  Contact Information

If you have any questions regarding this Privacy Policy, please feel free to contact us through the contacts below:

 

SIA “Elisenda”

Company Registration No: 40003357555

Registered address: Bezdeligu 21, Ogre, LV-5001

Postal address: Brivibas 129a, Ogre, LV-5001

E-mail: info@elisenda.lv

Contact phone: +371 65071810

Last Privacy Policy Update was made on ________


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